Privacy Policy

What it covers

This policy covers the treatment of personally identifiable information that Tamworth Borough Council collects when you are in the domain. Links within this domain to other web sites are not covered by this policy.

Information collection

You can visit our site and use many of the services without telling us who you are or giving us any personally identifiable information.

The Council does not use cookies for the general running of the site. Cookies may be used on some 'interactive' pages to provide additional functionality or when it is totally necessary to maintain a unique 'id.' on your browser whilst you use those pages.

Personal information will only be collected when you complete a form or email Tamworth Borough Council. The purpose for collecting your personal information will be made clear on the form.

Tamworth Borough Council automatically receives and records information on server logs from your browser. The Council only monitors the IP addresses of visitors to assess which pages are the most popular. These IP addresses are not linked to any personal data so all visitors to our site remain anonymous.

Web access logs may be used to prevent security breaches, and to ensure the integrity of the data on our servers. The logs are deleted periodically.

Information use

Where you voluntarily choose to give us your personal details the personal data you give to the Council will be used exclusively for providing you with the information or service you have requested, unless otherwise stated on the form.

Information Sharing and Disclosure

Tamworth Borough Council will not sell or rent your personally identifiable information to anyone.

Tamworth Borough Council will only send personally identifiable information about you to other organisations when we have your consent. This is only necessary when we need to share your information in order to provide the information or service requested. We also may share your information in response to court orders or other legal process.

Third Party Service Provider

The Council may have contracts with third parties, to help provide online services. If we do, we will make sure that

  • they are provided only with the information which they need to carry out the service
  • they agree not to use the information received from the Council, for any purpose other than
  • that specified by the Council, and
  • they have proper systems in place to protect personal data and private information.

Policy changes

By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Any changes to this policy will appear on this web page.

More information

For further information regarding the Data Protection Act and your rights under the Act please visit the Data Protection Pages.

Information Commissioner's Office

The Information Commissioner enforces and oversees the Data Protection Act 1998 (DPA) and the Freedom of Information Act 2000 (FOI). The Information Commissioner’s Office acts as an independent body. For further details visit the following website:

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Contact Us contact us

Head Office:
Marmion House, Lichfield Street, Tamworth, Staffordshire B79 7BZ

01827 709709


Opening Hours:
8.45am to 17.10pm Monday to Thursday
8.45am to 17.05pm Friday

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